Frequently Asked Questions

Collision repair costs in Memphis typically range from $1,500 to $5,000 depending on the severity of damage, vehicle type, and parts used. Minor dent and scratch repairs can start as low as $300-$800, while major structural repairs or full panel replacements can exceed $8,000. At Evolution Automotive, we provide free estimates and work directly with your insurance company to minimize your out-of-pocket costs. We've handled jobs ranging from small fender benders to $13,000+ insurance claims, and we always explain the full cost breakdown before starting any work.

Yes, Evolution Automotive works directly with all major insurance companies in Memphis. They handle the entire claims process on your behalf, from the initial estimate and documentation to communicating with adjusters and coordinating payment. One customer described a $13,000 insurance claim where Evolution Automotive "worked effortlessly with my insurance company and got my car fixed looking brand new." In Tennessee, you have the legal right to choose your own body shop regardless of what your insurance company recommends.

In Tennessee, you have the absolute right to choose your own auto body shop for collision repairs. Your insurance company cannot force you to use their preferred shop or penalize you for choosing a different one. Many Memphis drivers choose Evolution Automotive because of their 4.7-star Google rating, transparent communication, and quality workmanship. When you bring your vehicle to Evolution Automotive, they handle all insurance communication directly so you don't have to deal with the back-and-forth.

Collision repair timelines vary depending on damage severity and parts availability. Minor repairs like dent removal or bumper replacement typically take 2-5 business days. Moderate collision damage involving panel replacement and paint usually takes 1-2 weeks. Major structural repairs can take 3-4 weeks or more. At Evolution Automotive in Memphis, owner Eric provides realistic time estimates upfront and communicates throughout the process. As one customer noted, he "gives as close to a realistic time estimate as possible" and "communicates very well" during the repair.

Custom paint jobs in Memphis range from $1,500 for a basic single-color respray to $5,000 or more for multi-stage custom work with special effects, color-shifting paint, or intricate designs. Full color-matched repaints for collision repair typically cost $1,000-$3,000 depending on the number of panels. Evolution Automotive is known for their custom paint work in Memphis, handling everything from insurance color matching to full custom builds on muscle cars and exotics. Their painters have extensive experience with specialty finishes that most shops won't attempt.

OEM (Original Equipment Manufacturer) parts are made by your vehicle's manufacturer and are an exact match for fit, finish, and quality. Aftermarket parts are made by third-party manufacturers and are typically less expensive but can vary in quality. Insurance companies often default to aftermarket parts to save costs, but you can request OEM parts. At Evolution Automotive in Memphis, we discuss parts options with every customer and help you make the best decision for your vehicle and budget. For specialty and exotic vehicles, we always recommend OEM parts to maintain value and proper fit.

Yes, Evolution Automotive stands behind all of their work. Their repairs are guaranteed to last, which is why customers keep coming back. As one reviewer stated, they deliver "quality work that is guaranteed to last." This applies to collision repairs, paint work, and mechanical services. If any issue arises with completed work, Eric and his team make it right. This commitment to quality is a key reason Evolution Automotive maintains a 4.7-star rating across 42 Google reviews.

Yes, Evolution Automotive in Memphis has the skill and experience to work on exotic and specialty vehicles that most shops won't touch. This includes Lamborghinis, classic De Tomaso Panteras, high-end muscle cars, and other specialty vehicles. As one customer noted, they "aren't scared to work on exotic things like Lamborghinis and specialty old Pantera Daytona." The shop also handles RV repair and fabrication work, making them one of the most versatile auto body shops in the Memphis area.

Yes, Evolution Automotive provides body repair, paint, and mechanical work on recreational vehicles of all sizes, from Winnebagos and Class A motorhomes to travel trailers and campers. RV body repair requires different techniques than standard auto body work due to the materials and construction methods used, and many Memphis body shops won't take on RV work. Evolution Automotive has the equipment, space, and experience to handle RV repairs efficiently.

Even minor dents and scratches should be repaired promptly. Damaged paint exposes the metal underneath to moisture, which leads to rust formation that spreads under the surrounding paint. What starts as a small scratch can become a much larger and more expensive repair if left untreated. Minor dent and scratch repairs are typically affordable ($200-$800 depending on size and location) and can often be completed in 1-2 days. Evolution Automotive in Memphis provides free estimates on all repairs, so you can find out exactly what it would cost before committing.

Whether to repair or total a car depends on several factors: the repair cost versus the vehicle's market value, safety considerations, and your personal situation. Generally, if repair costs exceed 70-75% of the car's value, insurance companies will consider it a total loss. However, sentimental value, the difficulty of replacing a specific vehicle, and the cost of a replacement all factor in. At Evolution Automotive in Memphis, Eric provides honest assessments and won't recommend unnecessary repairs. As customers consistently note, the shop is known for being "friendly, honest people who are knowledgeable about what they do."

Evolution Automotive is located at 1811 Bartlett Rd, Memphis, TN 38134. The shop is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on weekends. The facility has a wheelchair accessible entrance. You can reach them by phone at (901) 484-7900 or visit their Facebook page at facebook.com/EvolutionAutomotiveMemphis. Walk-ins are welcome for estimates, and the shop works with all major insurance companies.